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Warranty

Congratulations, you have purchased one of Mother Nature’s most beautiful products for your home. Our company’s natural stone products grace many public and private spaces where our customers have realized their vision of elegance. Now, you own a piece of stone that has no other match in the entire world! Along with natural stone’s beauty and durability, we recommend following some easy maintenance processes to keep your stone beautiful.

We provide a one (1) year warranty from the date of completion on workmanship only. There is no warranty against shade variation, staining, scratching, or wear on natural stone surfaces. All materials are sold “AS IS” condition and there are no warranties of any kind for natural stone. Clean your stone after each meal or countertop use. Clean warm water or a stone cleaner can be used to remove surface scum, food, and/or any other deposits left on the surface. No other soaps, detergents, or cleaners should be used on the stone.

Grease is the enemy
Of particular hazard to stone are oils, fats, grease, and other products containing these types of residue. Extra care should be taken to avoid these substances being exposed to your natural stone for prolonged periods of time. Please avoid allowing water and other liquids to puddle on the countertop surfaces, which could leave rings or other marks.

We seal the stone
The purpose of a sealer is to increase stain resistance so that the natural stone repels dirt and water. The sealer penetrates the stone, thereby reducing the absorption of dirt and staining agents. Sealing will not eliminate all staining. Spills should be wiped off immediately to prevent stains from settling into the stone. It is recommended to apply sealers periodically. A sealer must be used that is made specifically for marble and granite. Use a type of sealer that is penetrating (invisible) and does not leave a film on the surface.

Heavy weight can stress countertops
Natural stone is not a structural support product. Avoid placing any heavy weight on the countertops and especially placing stress on the thin strips in front of the cooktop and sink.

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Warranty

Warranty

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